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What we do with your details

Short and plain. Last updated October 2026.

The detail

What we collect

When you send an enquiry we collect the details you type: your name, email address, business name, your website if you give one, what you would like to improve, and the service and industry you choose, if any.

We also record the page you sent it from, the site you came from (its address only) and any campaign tag in the link you used. To limit abuse we briefly count submissions from your connection in memory; that is not saved with your enquiry.

Why we collect it

We use these details to reply to your enquiry and, if it looks like a good fit, to prepare a proposal for you. We do not add you to a mailing list.

Where it goes

Your enquiry is saved by the service provider we use to store it, and we are notified by email through another provider. Both act on our behalf for this purpose only.

We do not sell your details or share them for advertising.

Measuring the site

We want to know how many people visit and which buttons are used. Where measurement is switched on, it runs only after you agree, and it never includes what you type into the form.

How long we keep it

We keep an enquiry for as long as we need it to reply and to run our business. You can ask us to delete yours at any time.

Asking us about your details

To see, correct or delete your details, send an enquiry through the contact form and say what you need. We will reply to the email address you gave.